Privacy Policy

This Privacy Policy outlines Redline Fire Watch (“we”, “our”, or “the Company”) practices with respect to information collected from users who access our website at https://redlinefirewatch.com (“Site”), or otherwise share personal information with us (collectively: “Users”).

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

We collect two types of data and information from Users.

The first type is un-identified and non-identifiable information (“Non-personal Information”), which may include aggregated usage information and technical information transmitted by your device — such as browser type, operating system, language preference, access time, and on-site activity (pages viewed, clicks, etc.).

The second type is Personal Information, which individually identifies an individual. This includes:

• Device Information: Geolocation data, IP address, unique identifiers (e.g. MAC address and UUID), and activity through the Site.
• Registration information: Full name, e-mail or physical address, and other details provided during registration.

• When you voluntarily provide your personal details to register on our Site.
• When you use or access our Site in connection with your use of our services.
• From third party providers, services and public registers (e.g., traffic analytics vendors).

We do not rent, sell, or share Users' information with third parties except as described in this Privacy Policy. We may use the information for the following:

• Communicating with you — sending notices, providing technical information, and responding to customer service issues.
• Keeping you informed of our latest updates and services.
• Serving you advertisements when you use our Site.
• Marketing our websites and products.
• Conducting statistical and analytical purposes to improve the Site.

We may also transfer or disclose Personal Information to subsidiaries, affiliated companies, subcontractors, and trusted third party providers for the purposes of hosting and operating our Site, storing and processing information on our behalf, analytics, retargeting, and legal compliance. We may additionally disclose information as required by law, to enforce our policies, investigate fraud or security issues, or protect the rights, property, or safety of us, our users, or third parties.

You may request to:

1. Receive confirmation as to whether personal information concerning you is being processed, and access your stored personal information.
2. Receive a copy of personal information you volunteered to us in a structured, commonly used and machine-readable format.
3. Request rectification of your personal information in our control.
4. Request erasure of your personal information.
5. Object to the processing of personal information by us.
6. Request restriction of processing of your personal information.
7. Lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

To exercise any of the above rights, or to receive more information, contact our Data Protection Officer (DPO) at: jgrove@redlinefirewatch.com.

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information collected, the purpose for which it was collected, and applicable regulatory requirements. We may rectify, replenish or remove incomplete or inaccurate information at any time and at our own discretion.

We and our trusted partners use cookies and other technologies on our Site. A “cookie” is a small piece of information that a website assigns to your device. Cookies allow you to navigate efficiently, enable automatic activation of features, remember preferences, and facilitate analytics and relevant advertising.

The Site uses the following types of cookies:

• Session cookies — stored temporarily during a browsing session; deleted when the browser is closed.
• Persistent cookies — saved on your computer for a fixed period; used to store preferences for repeat visits.
• Third party cookies — set by third party services (e.g., analytics vendors) running content on the page.

You may remove cookies via your device preferences; however, disabling cookies may affect Site functionality.

We also use Google Analytics to collect information about Site usage. Google Analytics collects IP addresses and usage data, governed by the Google Analytics Terms of Use and Google Privacy Policy.

This Privacy Policy only addresses our use and disclosure of information we collect from you. When you disclose information to other parties or sites, different rules may apply. We encourage you to read the privacy policies of each third party you interact with. This Privacy Policy does not apply to companies we do not own or control, or individuals we do not employ.

We take great care in implementing and maintaining the security of the Site and your information, employing industry standard procedures and policies to ensure the safety of the information we collect and retain. We require any third party to comply with similar security requirements. Although we take reasonable steps to safeguard information, we cannot be responsible for unauthorized access or abuse of our Site, and we make no express or implied warranty that we will prevent such access.

Some data recipients may be located outside the European Economic Area. In such cases, we will transfer your data only to countries approved by the European Commission as providing an adequate level of data protection, or under legal agreements ensuring adequate data protection.

We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses your information to serve relevant advertisements (e.g., by placing third-party cookies on your web browser).

You may opt out of many third-party ad networks through the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

We may use your Personal Information (such as name, email, phone number) ourselves or through third party subcontractors to provide you with promotional materials about our services. All marketing communications include a means to opt out. If you unsubscribe, we will remove your contact details from our marketing distribution lists.

Please note that even after unsubscribing from marketing emails, we may still send important service or administrative communications.

We may share information in the event of a corporate transaction — such as a sale of a substantial part of our business, merger, consolidation, or asset sale. In such events, the transferee or acquiring company will assume the rights and obligations described in this Privacy Policy.

The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors without prior parental or guardian consent. If a parent or guardian believes their child has provided us with Personal Information without consent, please contact us at jgrove@redlinefirewatch.com.

We reserve the right to periodically amend or revise this Privacy Policy. Material changes will be effective immediately upon display of the revised policy. The last revision date is reflected at the top of this page. Your continued use of the Site following notification of amendments constitutes your acknowledgment and consent to the updated Privacy Policy.

If you have any general questions about the Site or the information we collect and how we use it, please contact us: