Question 1

When is fire watch legally required?

Accepted Answer

Fire watch is required when a fire alarm, suppression, or sprinkler system is offline for more than 4 hours in a 24-hour period, during hot work operations, or when directed by an Authority Having Jurisdiction (AHJ). Requirements vary by jurisdiction — our team can help you confirm local requirements.

Question 2

How quickly can you deploy to my site?

Accepted Answer

In our primary service markets, we target a 2-hour dispatch time from initial request. For sites outside core coverage zones, response times may vary. Contact our dispatch team directly for a time estimate for your specific location.

Question 3

What documentation do your specialists provide?

Accepted Answer

Our specialists maintain a fire watch log documenting patrol times, observations, and any incidents. At shift end, a summary report is provided. All documentation is structured to meet AHJ and insurance requirements.

Question 4

Do you handle multi-site or large portfolio accounts?

Accepted Answer

Yes. We regularly support property management groups, REITs, and general contractors with coverage across multiple properties. We assign a dedicated account liaison for portfolio clients.

Question 5

Are your specialists trained for data center environments?

Accepted Answer

Yes. For mission-critical environments, we provide specialists specifically briefed on data center protocols, clean agent system impairments, and escalation procedures. See our Mission Critical page for details.

Question 6

Can you cover events and temporary venues?

Accepted Answer

Yes. We provide fire watch coverage for concerts, festivals, sporting events, and temporary structure installations where fire protection systems are absent or impaired.

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